want a piece of your own?

Please allow up to two weeks for your custom piece to be created. Hello Love By Chels reserves the right to change this timeline based on current demands and will keep the site updated if this changes. Custom orders that are more complex, elaborate, and detailed may also need more production time. However, we want to do our best to get you your custom in a timely manor- as we know you are excited! Please message us in the “contact us” section if you need to work within a specific timeline and want to know if this is possible.

Need to “rush” a piece beyond our current turn around time?

Hello Love By Chels pieces are created with intention, quality, and love. They are truly not meant to be rushed.

However, we understand that sometimes things pop up and how our pieces could be perfect for that event or gift.

Please message us in the “contact us” section if you need to work within a specific timeline and want to know if this is possible. Extra fees may apply.

Yes. As these pieces are made special just for you, the advanced payment is needed to finalize the project. This provides our small business with security that what we make will not go abandoned.

Customs are uniquely special as they are made on demand. We dedicate time and materials to your project, as well as use our artistic and creative magic to make this truly one-of-a-kind.

Because these are made to order specifically for you, we do not offer returns/refunds of custom pieces. However, if there is a major flaw or defect, please reach out to us in our “contact us” section to find a resolution.

By purchasing from Hello Love By Chels you are agreeing to the Terms of Service on our site.

Yes and no. Some of our custom pieces have dedicated sizing options, while others are based off of fit. We do not want you feeling like you are a “size” rather how you “feel” in the piece, therefore we have combined sizing categories in some styles. Regardless, there is something for everyone.

First of all, it has to be YOU! You want a custom piece that represents what you LOVE and truly makes you feel badass.

When purchasing a custom you will be prompted to fill out an online “form” that helps us to get a feel for what you’re after.

With this said, trust us and Chelsey’s creative abilities allowing artistic freedom. This is ultimately how you will get the best result.

Let’s get collaborative! Send us a message in the “contact us” section to share your custom creation idea and inspo. We will review and if we think this is a project we can do and suits what we represent, we will get back to you with a proper consultation.